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About us

Our Story

When we started Minster Home Care, we did so with the promise that we would provide exceptional, community-focused care for the people of York and Harrogate. This promise isn’t simply something that we strive for, but a standard we hold ourselves to each and every day. We understand that providing care is an incredible privilege but also an enormous responsibility, which is why our first priority is always to ensure the safety of those we look after.

Respect is at the foundation of the Minster Home Care promise. Whether it be the families we support, the carers we work with or those we dedicate our lives to looking after – we go above and beyond to ensure we are caring, and that the same commitment and dedication carries across every interaction we have. We deliver an exceptional level of support and ensure that we are responsive to the needs of those in our care, their families and our incredible staff.

Our carers go the extra mile to understand the routines, likes, dislikes and requirements of each person they care for – building lasting relationships and establishing care plans that are efficient and achievable. All of our carers complete extensive training including manual handling, first aid, medication management, equality & diversity, personal care and safeguarding.

Every service we offer is tailored towards the needs of the individual and their family, with a focus on supporting independence while ensuring we are on-hand to provide the vital care required. We understand that receiving tailored and dedicated care from the comfort of your own home means more freedom, and more energy to do the things you love.

Get in touch today to learn more about Minster Home Care, our team of outstanding carers and the bespoke services we provide for you or your loved ones.

Meet the team

Working in care is one of the most rewarding jobs in the world, there really is no feeling quite like helping someone to live a happy and fulfilling life.
I joined the Minster Home Care family for the simple reason that every single one of our team has the enthusiasm and drive to deliver person-centred, high-quality care. We all find it a real pleasure to go into work every day and see the smiling faces of those we look after, as well as the smiling faces of our team.

At Minster Home Care, we put our service-users first and get to know each individual and their needs – we don’t believe in cutting corners when it comes to care. We see the future of Minster Home Care as a company that strives for the very best. We want to create a team that are passionate about what they do and will endeavour to deliver outstanding care to the people we support.

Jayne Riley, Registered Manager, Minster Home Care

Family run care home

Our family run care organisation is centered around community engagement, with our home care services delivered by our team of specialised local carers.

How can we help?

Speak With Our Team Today

Let’s talk…

Please call us for care today on 01904 929080 or complete our online enquiry form and one of our team will be in touch.

Would you like our team to send you a physical brochure? We have a digital brochure available here, however we do provide physical copies to those who request them. The physical brochure also includes a Minster Home Care pen, fridge magnet and additional information.

We are constantly looking to improve, if you have any recommendations or feedback please let us know at your earliest convenience.

Our Details…
01904 929 080
View Brochure

Our brochure is available in alternative formats including braille and audio. Please contact our team for more details.